Terms of service

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Welcome to Woof & Whisker. By browsing or buying from this store, you agree to these Terms of Service. Please read them — they're short and written in plain English.

1. The store

Woof & Whisker sells pet products and accessories online. All products are described as honestly as we can — if anything is unclear, message us before you buy.

2. Orders & pricing

Prices are shown in the store's currency at checkout and may change from time to time. We may decline or cancel any order, especially if there's an obvious pricing error or suspected fraud. If we cancel, we refund in full.

3. Shipping & delivery

We aim to dispatch orders within a few business days, and delivery times are shown on our Shipping & Returns page. Delays happen occasionally — we'll keep you updated by email.

4. Returns & refunds

You have 30 days to return any item for a full refund — full details on our Refund Policy page.

5. Your responsibilities

You're responsible for the information you provide at checkout and for using our products as intended and as described on the product page.

6. Intellectual property

All content on this store — text, photos, branding — belongs to us or our partners and may not be copied without permission.

7. Limitation of liability

We do our best to keep everything accurate and working, but to the fullest extent permitted by law, Woof & Whisker isn't liable for indirect or consequential damages from using the store or its products.